Terms of service.

Effective September 2025
Fendi Productions LLC

1. Booking & Deposit Policy

All bookings require a 50% non-refundable deposit to secure your shoot date and time. Your deposit confirms your session on the calendar and goes toward the total project cost. No project will be scheduled without a paid deposit. Final payment is due before delivery of any visuals.

2. Session Time & Late Arrival

Each package includes a specific amount of filming time. If you arrive late, that time will be deducted from your session. A 10-minute grace period is allowed. After that, a $25 late fee will be applied. Being on time ensures we can shoot and direct at full quality.

3. Reschedules & Cancellations

You may reschedule your shoot once, provided you notify us at least 48 hours in advance. Reschedules with less than 48 hours' notice may result in a lost session or additional fee. All deposits are non-refundable, regardless of rescheduling or cancellation.

4. Turnaround Time

Standard turnaround time is 5–7 business days from your shoot date, depending on your package and edit complexity. Rush edits are available for an additional fee. You will receive your visuals in final, edited format only unless otherwise arranged.

5. Creative Direction & Edits

Fendi Productions is a storytelling-based brand. Creative direction, shot planning, and editing style are curated to match the vision of your project and the Fendi brand aesthetic. Raw footage is not included with any package. All visuals are delivered in a finished, color-graded, and professionally edited format.

6. Music Licensing & Copyright

We do not provide licensed music for commercial or public use. If you choose to use copyrighted tracks (such as popular artist music), you assume responsibility for any copyright claims or platform removals. For brand campaigns or public-facing work, we strongly recommend using royalty-free or licensed music sources.

7. Travel & Location Fees

Travel is included within the Charlotte, NC area. For bookings beyond a 30-mile radius, travel fees will be applied based on distance and required lodging. Studio or location rental fees are not included unless noted in the package and must be paid in advance by the client.

8. Deliverables & Revisions

Each package includes a set number of edits. Additional edits, alternate versions, or changes beyond the initial agreement may result in added fees. Final videos will be delivered via a private download link. All content is created for digital use unless otherwise stated.

9. Usage Rights

Clients are free to use their final edited content for personal, social media, or business promotion. Visuals may not be resold, re-edited, or repurposed for commercial use without permission. Fendi Productions reserves the right to showcase final work in portfolios, reels, or promotional use unless otherwise requested in writing.

10. Client Responsibility Clause

Clients are expected to arrive prepared and dressed according to the concept or shoot plan. If a client is unprepared, unresponsive, or disruptive during production, it may limit the quality or scope of final deliverables. Fendi Productions is not liable for missed shots due to lack of preparation or client delays.

11. Weather & Uncontrollable Circumstances

In the case of weather-related cancellations or venue issues beyond our control, Fendi Productions will work with you to reschedule. However, deposits remain non-refundable and must be reapplied to a new date within 30 days unless otherwise agreed upon.

12. Final Content Delivery Timeline Expiration

All final edits must be downloaded by the client within 30 days of delivery. After that, storage and file access may be removed. We recommend backing up your files upon receipt.